YOU HAVE PROBLEMS WITH THE ENQUIRY FORM? OR
YOU HAVE NOT
RECEIVED A REPLY TO YOUR ENQUIRY AFTER 24 HOURS?
POSSIBLE REASONS AND SOLUTIONS
(1) A frequent error is to make mistakes
when writing your e-mail address in the specific box of the enquiry form, which
is the only one we can possibly use to reply to you. You are not writing from your e-mail
program, but in a page of our site! IF you make this mistake, there is no possible way for
us to write to you!
In all other cases there one or more of the
reasons mentioned below could be the cause. The rationale is that we receive many
enquiries, and our style is to reply in the most professional and informative way, for
which we are renowned. This takes all our energy and time, it is a daunting work from
early in the morning until late at night to serve you.
(2) You have requested a rental
period which is shorter than one week. Normally we rent minimum weekly *with
reservation*, i.e. for rentals occuring in the future, while we possibly rent for periods
shorter than one week with "last minute rentals" i.e. occuring in the present,
or in the very near future. Yet sometimes we possibly rent for periods shorter than a week
with reservations in the low season, or whenever we see in the future that it could be
possible to match a period with that of others customers.
(3) You are enquiring about a rental period occuring too
far in the future (more than 6-7 months). This is a difficulty in any case, yet,
although this might seem strange to you, it is still possible for us to organize in such
cases a rental in low / mid season, and not in high/very high season. This is because in
high season (second part of February, March, April, May, June, second part of July, second
part of September, October, first part of November and the major holidays including
Thanksgiving) prices are higher, and the sheer fluctuation of currencies makes it next to
impossible to anticipate a correct price. In mid season prices are lower, and therefore
the fluctuation of prices is lower, and because hence the possibility of having consistent
price fluctuations is lower, we could possibly process a reservation.
(4) The budget you mention is too low
considering the quality, size, and location of the property you require, or considering
the number of your party.
(5) You are requiring a "longer term" rental,
i.e. between 1-3 months, with reasonable budget and occuring in the future, not
in the present. You thus require a reservation. Such rentals are normally
only feasible in the present, based on what is available, while they are not feasable if
we or proprietors have to accept a reservation for a rent occuring some time in the future
(the property would have to wait for you, it would be hard to find another tenant
meanwhile, and this is not convenient).
(6) We are completely booked up in the high
season period you request.
As mentioned, we reply normally within 2-24
hours. If you have problems with the enquiry form (although there should be no reason
why), please write the same information to:
* * *
As you can see, the SOLUTION is trying to understand what might have gone wrong, and applying again after one day or two. If you do not receive from us a reply again after 24 hours, it means that we were not able to process your rental.